Reference

8iii Legal Rules for Your Indonesia Account

8iii Legal details explain how your account, wallet records and access are handled before you open the lobby.

Indonesia accessAccount termsPrivacy choicesDANA and QRIS
8iii 8iii Legal Rules for Your Indonesia Account
POLICY HELP PATH

Where to Ask About Legal Access

A clear contact route matters when a Legal question affects your account or wallet status. We direct you to the relevant support path rather than asking you to repeat a payment or create another account. Keep your account identifier, receipt reference and the wording of your question ready so we can check the correct record.

Team online

Account access

Open the account help path when phone verification, regional access or a terms prompt prevents entry. Share the affected account identifier so we can locate the correct policy state.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, use the cashier status path and attach the receipt reference without sending your wallet password.

Policy requests

Use the policy contact path to ask about privacy wording, cookie choices, stored records or an account detail change. We will point you to the applicable Legal section.

DATA CONTROL

How We Handle Your Legal Records

Legal handling is practical: we record the account events needed to provide access, check wallet status and respond to a policy request.

Data handling

We use account details, phone verification results and transaction references for access checks, wallet status checks and support responses. We do not ask you to place sensitive credentials in a support message.

Cookie choices

Cookie wording explains which browser data supports account access and policy preferences. You can revisit the cookie choice from the policy area when using the mobile browser path.

Account security

Phone verification helps connect account access with the details you submitted. If your device changes, sign in through the account path and report any unfamiliar access before changing wallet details.

Record retention

We retain account and payment references for the period needed to meet stated Legal duties, resolve status questions and maintain an auditable support trail. The applicable terms explain the relevant handling.

Who to contact

Questions about Legal wording belong in the policy contact path. Account access questions should include your identifier, while DANA, OVO, GoPay and QRIS matters should include the receipt reference.

Change requests

To request a correction, open the policy contact route and state which account detail is wrong. We may ask for phone verification before changing information linked to account access.

Legal Answers for 8iii Accounts

These Legal answers cover the searches we hear most often before account access. They explain the account step, regional wording, data requests and wallet records without replacing the terms shown in your account area. Read the current policy text before continuing where local law permits.

Legal covers account eligibility, phone verification, privacy wording, cookies, wallet records, access restrictions and requests to correct stored details. The terms shown for your Indonesian region control where local law permits.

Yes. Account access and eligibility depends on local law. Your region may affect the wording shown, so check the policy prompt in your account area before using DANA, OVO, GoPay or QRIS.

Phone verification connects the account with the details you submit and helps us handle access changes. Complete that step before asking us to alter account information or investigate a wallet record.

The policy covers transaction references used to check DANA and QRIS status, match receipts and answer disputes. Send the reference through the account support path, never your wallet password or private access code.

You can request a correction through the policy contact path. State the inaccurate detail and include your account identifier; we may ask for phone verification before applying a change.

We keep account and payment references for the period needed for stated Legal duties, status checks and support records. The current privacy wording explains the applicable retention basis and handling.

Use the policy contact route inside your account area and describe the decision, date and affected account step. For wallet matters, add the DANA, OVO, GoPay or QRIS receipt reference.